As Baku Safe Locker, we present a frequently asked questions section to answer our customers’ questions and clarify our services. Below you will find answers to the most frequently asked questions.
To make a reservation, simply:
Baku Safe Locker's luggage storage prices start from just 2 euros, depending on the size of your luggage.
Your baggage is not allowed to be picked up by another person. The person who put the luggage in the locker can only take it from the locker himself.
Delivery is accepted at least 2 hours in advance. The luggage placed in the locker by the customer is delivered only to the customer himself at the indicated address. Our fast and safe address delivery service with prices starting from 10 euros.
If you have forgotten your PIN code, don't worry, you can open your locker with your card. If you forget your card, you will be fined 10 euros.
Yes. With Baku Safe Locker, you will pay the appropriate price for each piece of luggage: prices start from just 2 euros for a small piece of luggage (M) and just 4 euros for a large piece of luggage (XL). Your payment is fast and secure.
The easiest way is to book luggage storage once you know your departure time. In fact, you can reserve anytime, even 5 minutes in advance!
We strongly recommend that you specify the latest pickup time. If you need to collect your luggage earlier than the scheduled time, please check your booking email or contact the call center for opening hours.
You can put as much luggage as you want within the available storage limits. When you arrive, be sure to leave the same number of bags as stated in your reservation.
You can change your reservation up to the start time, within the limit of available locker spaces. To do this, tell us that you want to change your reservation to our email address or whatsapp number.
You can cancel your reservation up to the pre-scheduled start time. To do this, tell us that you want to cancel your reservation to our email address or whatsapp number.
You can extend the rental period of your locker at any time. For this, tell us that you want to extend the rental period to our e-mail address or whatsapp number.
Baku Safe Locker is a luggage storage facility that allows travelers from all over the world to store their luggage at a local luggage storage facility so they can spend their days efficiently. Booking luggage storage with Baku Safe Locker can be done online in seconds. Service in Khagani Shopping Center is available 7 days a week from 10:00 to 22:00.
In our luggage storage, every piece of luggage is checked by mall security and our staff according to strict and precise security criteria. With 24/7 video surveillance and personnel control near the lockers, your luggage is 100% protected.
Our map allows us to locate our facility. Detailed information (name of the establishment, exact address, phone number, email address, etc.) will be sent to you via email and whatsapp after booking the luggage storage.
Yes. Luggage storage varies depending on size: prices for large luggage (XL) start at just 4 euros.
We accept all types of luggage except the following:
Luggage with a unit weight of more than 30 kg,a luggage height of more than 1m,a width of 0.45m, and depth of more than 0.75m.
We suggest you to visit our Help Center,which contains all the informations you need to use Baku Safe Locker. If you can't find what you are looking for, please contact us via our website chat or by sending an email to info@bakusafelocker.com . We will contact you as soon as possible.
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